Our industry
Supporting people when they need it the most. Delivering outcomes, accountability, and long-term value for consumers and the wider economy.
Sector overview
The claimant legal industry employs tens of thousands of lawyers and other professionals from diverse backgrounds, all of whom are dedicated to helping consumers when they need it the most.
It supports families, communities and the wider economy and makes sure people can get their lives back on track after an injury, clinical negligence or other loss.
Who we help
CLA members support a wide range of individuals who have experienced loss, injury or financial harm.
Individuals and families
People facing complex, distressing situations who need clear advice and strong representation.
Employees and workers
Individuals affected by workplace incidents or long-term health conditions, supported in accessing compensation and rehabilitation.
Consumers
Those impacted by financial mis-selling or unfair practices, seeking redress and accountability.
How our industry works
The CLA’s members support people when they need it the most. They are respected, established businesses with the interest of consumers at their heart, delivering the best-possible outcomes for those who have been disadvantaged of suffered a loss or injury.
We set the standards for claimant legal and associated services, providing high-quality, ethical, effective representation.
The vital work our members do for claimants delivers long-term benefits and redress for those who need our help and long-term economic benefits for the taxpayer, society and businesses.
Long-term value
Our members’ work with injured people enables claimants to access early rehabilitation, helping them return to work where possible.
Cost to society
Reducing the cost to society from welfare and benefit payments
Business costs
Limiting the cost to businesses of sick pay and recruitment
Treasury value
Generating value for HM Treasury by returning people to income-earning, taxpaying jobs
NHS pressure
Reducing demand on hard-pressed NHS services by enabling access to privately-funded rehabilitation and long-term care and support
CLA members achieve outstanding outcomes and fight for the individual, especially those who are most vulnerable.
Without the work of the CLA’s firms, the cost to the taxpayer and society would be much higher. Efficient, effective justice for claimants is a huge positive for the government, our health service and businesses of all sizes.
Our members are also often involved in groundbreaking cases which hold powerful organisations and institutions to account, protect consumer interests, expose malpractice and deliver access to justice.
CLA members also deliver significant economic benefits, employing thousands of people in good roles, making major contributions to their areas and through the taxes they pay.
Become a member
Join the organisations shaping the future of the claimant sector. CLA membership demonstrates a commitment to high standards, consumer outcomes and a strong collective voice.
- Help shape the future of the claimant industry
- Be part of a respected, representative network
- Contribute to raising standards and improving outcomes